Walk-Through and Completion Form
If You’re Not Going to Be There
How To Request Additional Services Not Included in Order
Walk-Through and Completion Form
At the end of your cleaning assignment, the cleaning professional will ask you to do a walk-though and then fill in and sign our completion form. You, or your authorized representative, have agreed to do this when placing your order.
Should there be anything the cleaning professional may have missed, or not to your satisfaction, then please ask the cleaning professional to go over it again AND BEFORE THEY LEAVE!
The cleaning professional is always polite and willing to accommodate your request in accordance to your order and to the services provided as detailed in our Services link located in our website header.
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This is the whole purpose of the walk-through – we want to be sure that the cleaning meets with your satisfaction, and while the cleaning professional is still there.
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If You’re Not Going to Be There
We require either you, or your designated representative, to be present during the cleaning service. You agreed to this when submitting your order. Should you, or your designated representative, fail to be present during the cleaning service and/or fail to complete and sign E-Z Clean’s provided “Confirmation of Provided Service” form while our Service Provider(s) are still there, or not at all, then all parties shall agree that service was provided and to your satisfaction, without any recourse to E-Z Clean. You agree to be bound by this stipulation.
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How To Request Additional Services Not Included in Order
If there was an optional add-on that was NOT selected by you and therefore not included in your order but for which you should now like added:
(Above add-on pricing example based on a 1 bedroom home.)
Then let us know and we will send you a link to an electronic invoice for you to pay against and then authorize the cleaning professional to provide that service.
Thank you for your understanding of our protocols and for allowing us to provide service to you.
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